not happy
I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Happy again!
Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, | Great service and great results
Great service and great results. Thanks for a job well done and looking forward to a long, mutually beneficial relationship.
designFRAME, Burnaby | It's really beautiful
Received with thanks. It's really beautiful. Thank you
Andreas, Seattle |
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