Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | amazed ... I am constantly amazed that the photographs I submit to you for mounting on canvas (which I already view as beautiful) are made even more beautiful by your people!! You find colors in my pictures that I am not even aware are there.
Thank you so much for my last order (3 canvases) that I received this morning!!
Best wishes!!
Betty Hynes, Calgary | Saving environment My order arrived in good condition today. I want to thank Canada on Canvas for the sensible packaging you use. I was very pleased to see no bubble wrap or extraneous plastic packing material involved. I really appreciate not having a huge pile of fill materials to get rid of. Well done.
Jojoo, |