Happy again! Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, | I am extremely disappointed in the mug you produced. I ordered the 15 oz mug as shown on your website, but that is not what I received. In fact, I measured the liquid capacity, and it\'s 13.5 oz, not 15 oz. In addition, the background of the artwork I sent was white, but the final product has tiny pink and purple dots all over it. I will never be using your company again.
Lubna, | I\'m a digital artist, and this is my go to place for most of my printing and custom framing. Always super happy with my experience at Vancouver on Canvas. I\'ve ordered quite a few things from here over the years, and the quality has always been excellent. Everyone here I\'ve talked to has also been super knowledgeable, and very nice to deal with.My only criticisms would be that in terms of referring my clients to get their printing done here, the website itself feels a little outdated. Also the small file size limit for uploading artwork, and needing to provide a dropbox link, is a little too complex for a lot of people that I deal with. I\'m perfectly fine with it when ordering prints myself, but having an updated site with larger file size limits would make it easier for me giving referrals to clients purchasing artwork from me.
Justin G., | a wonderful job We picked up our order yesterday. The result is everything that I had hoped for. You did a wonderful job with the enlargement of the photo to canvas. The only problem that I have is with the packaging. Given the fact that there was no stabilizing of the picture within the box, I consider myself lucky that the canvas arrived unblemished. I realize that we were not paying for the shipping but I would gladly have an extra $5 tacked on to the price if it meant that we would have bubble wrap or styrofoam peanuts insulating the canvas within the box. But the picture did arrive in pristine condition nevertheless and we are delighted with the final result. You can be sure that we will be repeat customers and I will be telling my daughter who lives in the US to use your services as well.
Cheers
John Stern
John Stern, Whitehorse, Yukon |