caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | The client loved the print... Just a note to say that the client loved the print.
Thanks for great service!
Peter, Vancouver | A sign of a good business? Thank you for working with me on getting the print to its proper coloring. It looks great. It is said that a sign of a good business is how they handle things when they go wrong. I'm glad we were able to work it out and I appreciate your efforts in working with me on this.
Thank you,
Vazel, |