Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Excellent service Excellent service and the best quality printing I\'ve received from quite a number of \"fine art\" printers. The best part was that the staff had my order ready the day after I ordered. Unbelievable to get one-day turn around!!
I\'ll be ordering a lot more digital artwork printing.
Terry Howard, Vancouver | I just wanted to let you know the replacement print arrived and it is perfect, thank you very much.
I have a large order of the same format I will be placing soon and am so glad to be ordering from your shop.
Tanya, | A bit Nervous but... I just received my first print on canvas and I picked the 45 x 30 and was a bit nervous about it, but you let me know that it was going to be fine and it was. I am very happy with the result. Even though it has been a few years since I have been to Madagascar, now the print is a daily reminder of a wonderful experience. thank you so much.
Jacob Hendriks, Calgary |