Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | what a frame... Thank you for the lovely frame. It's perfect!
Hamid, | so beautifully done! I received my order yesterday and I wanted to write and thank you. I am so pleased with all the prints, they are so beautifully done! And the canvas is beyond my expectations - truly!
I’m also very impressed with how quickly they arrived and how easy it was to order online. Thanks so much! I will definitely be back soon….
Janet M.
Janet M., Stony Mountain | so so impressed My frames are immaculate—packaged with care, the perfect size, and even more beautiful in person. I am so so impressed with the quality and workmanship; these are pieces I will have for the rest of my life. Do yourself a favour and order some!
Sarah, |